Before take-off. After touchdown.

Install your eSIM with the steps for your device.

Check your plan activation rule first. Some plans begin when installed. A stable internet connection is needed for installation.

Install on iPhone

Open Settings → Cellular / Mobile Data → Add eSIM.
Choose Use QR Code and scan the installation QR from your account.
If the QR is on the same phone, use your system’s supported image detection or choose Enter Details Manually.
For manual setup, enter the SM-DP+ address and activation code from your account.
Name the line. At a covered destination, select it for mobile data and enable its data roaming.

Read Apple’s official instructions

Installed, but not connected?

Confirm your location is covered and the plan has not expired or run out.
Check the selected mobile data line, data roaming and APN.
Toggle airplane mode and try again. Avoid deleting the eSIM; some profiles cannot be installed again.

More time for the journey.

Choose a plan before you fly

Pick a plan that suits your destination, trip length and data needs.

Install your eSIM

Once payment and delivery are complete, find your QR code in your account and follow your device instructions.

Arrive and connect

Enable your eSIM data and data roaming at a covered destination. Activation depends on your plan.

Is your phone ready to go?

Check compatibility

A few things before you go.

What is an eSIM?

An eSIM is a digital SIM in a compatible device. Install a travel data plan without changing your physical SIM. Check eSIM support and carrier unlock before purchase.

When does validity begin?

It depends on the plan: some start at first installation, others at first network connection. Your plan page shows its activation rule.

Can I keep my existing phone number?

A compatible dual-SIM device can usually keep your original number. Set your data line correctly and disable data roaming on your home SIM to avoid roaming charges.

Can I top up my eSIM?

Some plans support top-ups. Your account shows only compatible plans returned for your eSIM. Expired or unsupported eSIMs cannot be topped up.